Privacy Policy

1.1 GLP Technologies (GLP Technologies, we, us, or our) is a New Zealand registered software development company. This Privacy Policy explains how we collect, use, hold, disclose, and protect personal information in connection with the website located at https://glptechnologies.com (Website) and our related business activities.

1.2 This Privacy Policy is prepared in accordance with the Privacy Act 2020 (New Zealand), and has regard to relevant principles of the General Data Protection Regulation (GDPR) and the Australian Privacy Principles under the Privacy Act 1988 (Cth) where applicable to visitors located in the European Union, European Economic Area, United Kingdom, or Australia.

1.3 The Website is an informational website. It showcases our portfolio, services, and company information. Visitors cannot create user accounts or purchase products through the Website, which limits the categories of personal information we collect through it.

1.4 This Privacy Policy should be read together with our Website Terms of Use.

2.1 We collect personal information in the following circumstances:

2.2 We do not collect financial information, government identification numbers, or special categories of personal information through the Website, and we ask that you do not include such information in any contact form submission.

3.1 The Website may use cookies and similar technologies, including for essential website functionality, analytics, and bot protection.

3.2 Cookies used on the Website may include those set by analytics providers for usage measurement, and those set by website security providers for security and bot protection purposes.

3.3 Most browsers allow you to control or disable cookies through their settings. Disabling cookies may affect the functionality of the Website.

4.1 We use analytics providers to understand how visitors use the Website, including which pages are viewed, how long visitors stay, and how visitors arrive at the Website. This information is collected in aggregate and is used to improve the Website and our services.

4.2 Analytics providers may use cookies and similar technologies to collect and analyse information about your use of the Website. Information about their data practices is available in their own privacy policies.

4.3 The Website may also use content delivery providers, which may involve a request to external servers to load font files or other website assets when you visit the Website.

5.1 If the Website includes a contact form, information you submit through that form, including your name, email address, and the content of your enquiry, is used solely to respond to your enquiry and to communicate with you regarding your request.

5.2 Contact form submissions may be protected by a bot-protection mechanism to prevent automated abuse. This may involve limited technical information about your device and browser being processed by a website security provider for that purpose.

5.3 We will not use information submitted through the contact form for unrelated marketing purposes without your consent.

6.1 We use personal information collected through the Website for the following purposes:

1. to respond to enquiries submitted through the contact form;
2. to operate, maintain, and improve the Website;
3. to understand how visitors use the Website through analytics;
4. to protect the Website and our systems from misuse, fraud, and security threats; and
5. to comply with our legal obligations.

6.2 We will only use personal information for the purpose for which it was collected, or for a directly related purpose, unless you have consented to another use or another use is permitted or required by law.

7.1 We may share personal information with trusted third-party service providers who assist us in operating the Website and our business. These may include providers of the following types of services, where used:

7.2 These third parties act as our service providers and process personal information on our behalf and in accordance with our instructions, except where they are independently responsible for compliance with their own legal obligations. GLP Technologies does not own or control these third-party services.

7.3 We do not sell personal information to third parties.

8.1 GLP Technologies provides services worldwide, and the third-party service providers described in clause 7 may store or process personal information outside New Zealand, including in the United States, Australia, the European Union, or other jurisdictions in which those providers operate.

8.2 Where personal information is transferred outside New Zealand, we take reasonable steps to ensure that the recipient is subject to privacy obligations that are comparable to those under the Privacy Act 2020, including by relying on the recipient's compliance with recognised privacy or data protection frameworks, such as the GDPR, where applicable.

8.3 For visitors located in the European Union or European Economic Area, transfers of personal information outside that area are made on a basis recognised under the GDPR, including standard contractual clauses or adequacy decisions, where applicable to the relevant service provider.

9.1 We retain personal information only for as long as is reasonably necessary to fulfil the purpose for which it was collected, including to respond to your enquiry, to comply with our legal obligations, or to resolve disputes.

9.2 Contact form enquiries that do not result in an ongoing client relationship are typically retained for a reasonable period to allow for follow-up correspondence, after which they are securely deleted or anonymised.

9.3 Analytics data is retained in accordance with the retention settings of the relevant analytics provider, and is generally held in aggregated or pseudonymised form.

10.1 We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, use, modification, or disclosure.

10.2 These measures include the use of reputable infrastructure providers, restricted access to personal information, and the use of website security providers and bot-protection tools to protect the Website from malicious activity.

10.3 No method of transmission over the internet or electronic storage is completely secure. While we strive to protect personal information, we cannot guarantee its absolute security.

11.1 Under the Privacy Act 2020, you have the right to request access to, and correction of, personal information we hold about you. We will respond to such requests within the timeframes required by the Privacy Act 2020.

11.2 If you are located in the European Union, European Economic Area, or United Kingdom, you may have additional rights under the GDPR, including the right to erasure, the right to restrict or object to processing, the right to data portability, and the right to lodge a complaint with a supervisory authority.

11.3 If you are located in Australia, the Australian Privacy Principles provide similar rights of access and correction, and we will handle requests from Australian visitors consistently with those principles.

11.4 To exercise any of these rights, please contact us using the details in clause 15. We may need to verify your identity before responding to a request.

12.1 If you have a concern about how we have handled your personal information, please contact us in the first instance using the details in clause 15. We will investigate and respond to your complaint within a reasonable time.

12.2 If you are not satisfied with our response, you may lodge a complaint with the Office of the Privacy Commissioner of New Zealand.

12.3 If you are located in the European Union, European Economic Area, or United Kingdom, you may also lodge a complaint with your local data protection supervisory authority. If you are located in Australia, you may lodge a complaint with the Office of the Australian Information Commissioner.

13.1 The Website is not directed at children, and we do not knowingly collect personal information from children through the Website.

13.2 If you believe that a child has provided personal information to us through the Website, please contact us using the details in clause 15, and we will take reasonable steps to delete that information.

14.1 We may update this Privacy Policy from time to time by publishing an updated version on the Website. The "Version" and "Issue Date" shown on the cover page of this Privacy Policy indicate the version currently in force.

14.2 We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

15.1 Questions, requests, or complaints regarding this Privacy Policy or our handling of personal information may be directed to GLP Technologies using the details below.